Comments on: Verizon ineptitude http://docwhat.org/2008/02/verizon-sucks/ Some men are discovered; others are found out Fri, 13 Aug 2010 15:37:58 +0000 hourly 1 By: Ann http://docwhat.org/2008/02/verizon-sucks/comment-page-1/#comment-5893 Ann Tue, 12 Aug 2008 14:35:53 +0000 http://docwhat.gerf.org/2008/02/verizon-sucks/#comment-5893 Verizon DSL - RUN LIKE THE WIND DON'T LOOK BACK. DO NOT INSTALL VERIZON DSL. It is not high speed internet. My service was less than dial up. Service installed August 6, 2008. Service canceled August 11, 2008. Start up error messages. Poor upload and download speeds. Can't open web pages. Poor tech support - and they speak very bad english and tell you lies. I will never forgive Verizon. They made my PC so unstable with all their so called screen sharing tech assistance, that my computer crashed and died. My less than 2 years old computer that never had any problems until installed with verizon modem Westall 6100 that is not going to work, and all the rest of the mess that is installed on your PC by Verizon. VERIZON YOU KILLED MY COMPUTER AND I HATE YOU. CAN YOU HEAR ME NOW! ! ! Verizon DSL – RUN LIKE THE WIND DON’T LOOK BACK. DO NOT INSTALL VERIZON DSL. It is not high speed internet. My service was less than dial up. Service installed August 6, 2008. Service canceled August 11, 2008.

Start up error messages. Poor upload and download speeds. Can’t open web pages. Poor tech support – and they speak very bad english and tell you lies.

I will never forgive Verizon. They made my PC so unstable with all their so called screen sharing tech assistance, that my computer crashed and died. My less than 2 years old computer that never had any problems until installed with verizon modem Westall 6100 that is not going to work, and all the rest of the mess that is installed on your PC by Verizon.

VERIZON YOU KILLED MY COMPUTER AND I HATE YOU. CAN YOU HEAR ME NOW! ! !

]]> By: Fellow GTE Traveler http://docwhat.org/2008/02/verizon-sucks/comment-page-1/#comment-4069 Fellow GTE Traveler Tue, 22 Apr 2008 23:34:55 +0000 http://docwhat.gerf.org/2008/02/verizon-sucks/#comment-4069 Last year, after 100% uptime since 1999, we got into an 8-day pickle with our "premium" DSL provider, and found that their personal competency didn't mean much so long as Verizon was still providing the copper. Our solution was to order a cable modem ($35/month, though we'll probably get it down soon.), and switch to cheap native Verizon DSL. That didn't prevent another 8-day outage (resolvable in 20 minutes, once connected to a tech that believed my diagnosis and pursued it.) But having the cable modem meant we didn't really lose any sleep, or remaining hair on our heads, as we spent oodles of time talking to droids in Umbai, Cebu, Vancouver, and some actually intelligent people in Mexico City. Whether you switch to Speakeasy, DSL Extreme, or any other non-LEC ISP, you're still going to deal with the same last-mile issues, and the same firewall between the ISP and the LEC. We're hoping to get some of our neighbors to set up with Fon, so we'll have WiFi backup options. Last year, after 100% uptime since 1999, we got into an 8-day pickle with our “premium” DSL provider, and found that their personal competency didn’t mean much so long as Verizon was still providing the copper.

Our solution was to order a cable modem ($35/month, though we’ll probably get it down soon.), and switch to cheap native Verizon DSL. That didn’t prevent another 8-day outage (resolvable in 20 minutes, once connected to a tech that believed my diagnosis and pursued it.)

But having the cable modem meant we didn’t really lose any sleep, or remaining hair on our heads, as we spent oodles of time talking to droids in Umbai, Cebu, Vancouver, and some actually intelligent people in Mexico City.

Whether you switch to Speakeasy, DSL Extreme, or any other non-LEC ISP, you’re still going to deal with the same last-mile issues, and the same firewall between the ISP and the LEC.

We’re hoping to get some of our neighbors to set up with Fon, so we’ll have WiFi backup options.

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